What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing

With your permission, we may send you emails about our store, new products and other updates.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to us collecting it and using it for that particular reason only.

Where we want to use your personal information for a second purpose — like marketing — we will ask you directly for your expressed consent, or give you an opportunity to refuse.

How do I withdraw my consent?

If after you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at  [email protected] 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment

We currently use Cashfree for payment processing. We do not store your credit card details and keep your transaction-related details fully secure.

The data is encrypted under the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used if the need to complete the transaction arises.

Our payment gateway is PCI-DSS-compliant, which is managed by PCI Security Standards Council—it is a joint initiative of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure that our store and its service providers safely and securely process credit card information. For the use of some more info, also read the Cashfree terms of use and conditions on https://www.cashfree.com/

Third Party Services

Generally, third-party providers which we engage collect, use, and disclose your information only to the extent needed to enable them to perform services on our behalf.

We use the personal information shared with Facebook to serve more relevant advertisements and improve the experience of our customers. Other major third-party service providers used by our store, such as payment gateways and other payment transaction processors, will have their own privacy policies with respect to the information required for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by those providers. Remember that certain providers may be in or have facilities that are of a different authority than either you or us.

So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the authority(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links in the App, they may direct you to another site. We strongly advise you to review the Privacy Policy of every site which we do not control.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.

Cookies

We use cookies to keep track of users’ sessions. No personally identifiable information is used by us on any of our websites.

Age of Consent

By accessing Chaine, you represent that you are of the majority age in your state or province of residence, or you are the majority age in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

This privacy policy could change at any time, so review it frequently. Changes will be effective immediately once they are published on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we gather, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.